FAQ's

 

Welcome to the Starboards FAQ page! Below, you'll find answers to common questions about our products, orders, shipping, and more.

1. What types of products do you sell?

We specialize in board games, trading card games (TCG), living card games (LCG), sports collectibles, role-playing items, and other niche gaming products.

2. Where is Starboards based?

We are based in Leeds, United Kingdom.

Address: 3A Victoria Terrace, Woodhouse, Leeds LS3 1BX, United Kingdom

3. How can I contact Starboards?

You can reach us via:

Our support team is available to assist you with any inquiries.

4. What payment methods do you accept?

We accept major credit and debit cards, PayPal, and other secure payment methods available at checkout.

5. How long does shipping take?

Shipping times vary depending on your location. Generally:

  • UK Orders: 2-5 business days

  • International Orders: 7-14 business days

6. Do you offer international shipping?

Yes! We ship worldwide. Shipping rates and times depend on the destination.

7. What is your return and refund policy?

We offer a hassle-free return policy. If you’re not satisfied with your purchase, you can return it within 30 days of receiving your order. The item must be in its original condition. Please contact our support team to initiate a return.

8. Are your products authentic?

Yes! We guarantee that all our products are 100% authentic and sourced from trusted suppliers and brands.

9. Can I track my order?

Yes! Once your order has been shipped, you will receive a tracking number via email to monitor your delivery status.

10. Do you offer discounts or promotions?

Yes, we frequently run special promotions and discounts. Subscribe to our newsletter or follow us on social media to stay updated on exclusive offers.

For any other questions, feel free to contact us at support@starboards.shop. We’re happy to help!

Thank you for choosing Starboards – where every game begins!